Tel: +43 660 726 0149
Commercial Registry: Kamer van Koophandel Rotterdam
Despite careful control of the contents on this website, the operator of this website does not accept any liability for the contents of third-party pages. The content of linked pages is the exclusive responsibility of their operators.
The protection of your personal data and your privacy is important to me. The purpose of this policy is to fully inform you on how your personal data is handled.
During registration for your customer account, your personal data is collected and used in order to finalize the order process. Your data will be transmitted to third parties ONLY as required to perform the contract or for billing purposes. For example, the service providers we employ in the handling of orders (e.g., carriers, payment service providers, banks, etc.) will be provided with the data necessary for completing your order.
The data you submit when using the contact form will be collected and used for the purpose of processing your inquiries.
Your personal data will never be transferred to any company. You will be informed of any corporate changes that would involve a change in ownership of the data that you have entrusted, therefore giving you the opportunity to exercise your rights.
Orders are eligible for an exchange or refund within 30 days of purchase date. If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Only partial refunds are granted if:
- any item not in its original condition, is damaged or missing parts for reasons not due to my error
- any item that is returned more than 30 days after delivery
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, please first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items CANNOT be refunded.
I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at email@example.com with the following:
- Order number
- Reason for exchange
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.